What is the first step in the critical coaching skill of building rapport?

Building rapport is essential in coaching as it creates a foundation of trust and connection between the coach and the client. The first step in this process is to create a connection. This involves establishing a positive and open environment where both the coach and the client feel comfortable engaging with one another.

Creating a connection means actively engaging with the client, showing genuine interest in their thoughts and feelings, and being present during the session. When a strong connection is formed, it allows the client to feel seen and understood, which is crucial for effective communication and deeper exploration of their goals and challenges.

While setting intentions and creating a safe space, as well as other steps mentioned, are essential parts of the coaching process, they come after the initial connection has been made. Without that connection, other techniques may not be as effective, as the client's willingness to engage fully and openly hinges on that foundational rapport.